jolibee77 Privacy Policy

When you register an account or use the jolibee77 platform, we collect certain personal information that is necessary to operate your account and deliver our services. This includes your full name, date of birth, email address, mobile number, and the payment details you provide when making deposits or requesting withdrawals in Philippine pesos (PHP). We also collect technical data such as your device type, browser version, IP address, and session activity logs to help us maintain platform security and improve your overall experience. All information collected is limited to what is genuinely needed — we do not ask for data beyond what is required for account management, identity verification, and transaction processing. If you contact our support team through the channels listed on the FAQ page, any messages or attachments you send may also be retained as part of your support history.

The personal data we collect is used exclusively to operate and improve the jolibee77 platform for players across the Philippines. Your account details are used to verify your identity, process deposits and withdrawals, and ensure that only you can access your account. Transaction records are maintained to comply with applicable Philippine financial regulations and to resolve any payment disputes that may arise. We may use your contact information to send you important account notifications, security alerts, or updates about changes to our policies — we do not send unsolicited promotional messages without your consent. Aggregated, anonymised usage data may be analysed internally to improve platform performance, game availability, and the overall mobile experience, but this data cannot be traced back to any individual player.

jolibee77 does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes — this is a firm commitment we make to every player on our platform. We may share limited data with trusted service providers who assist us in operating the platform, such as payment processors and identity verification partners, but only to the extent necessary for those specific functions and under strict confidentiality agreements. In certain circumstances, we may be required by Philippine law or a lawful regulatory authority to disclose account or transaction information; in such cases, we will comply with the legal obligation while taking reasonable steps to protect your interests. Game providers integrated into the jolibee77 platform may receive anonymised session data for the purpose of game performance monitoring, but they do not receive your personally identifiable information. Any third party that receives data on our behalf is contractually bound to handle it securely and only for the purpose for which it was shared.

Your personal data is stored on secured servers with access controls, encryption, and regular security audits in place to guard against unauthorised access, loss, or misuse. We retain your account information for as long as your account remains active and for a reasonable period thereafter as required by applicable Philippine regulations or for legitimate business purposes such as dispute resolution. Passwords are stored using industry-standard hashing techniques and are never stored in plain text — jolibee77 staff will never ask you for your password under any circumstances. While we implement robust technical and organisational measures to protect your data, no online platform can guarantee absolute security; we encourage you to use a strong, unique password and to keep your login credentials confidential. If you suspect any unauthorised access to your account, please report it immediately through the support channel listed on the FAQ page so we can take prompt action.

As a registered player on jolibee77, you have the right to access the personal information we hold about you and to request corrections if any details are inaccurate or out of date. You may also request the deletion of your account and associated personal data, subject to any legal retention obligations that may apply under Philippine law. If you wish to withdraw consent for any specific use of your data — such as receiving platform notifications — you can do so by contacting our support team, and we will action your request within a reasonable timeframe. You have the right to receive a copy of your personal data in a commonly used format if you request data portability. For any privacy-related requests or concerns, please reach out through the contact details provided on the FAQ page, and we will respond as promptly as possible.

jolibee77 reserves the right to update this Privacy Policy at any time to reflect changes in our practices, platform features, or applicable Philippine regulations. When we make material changes, the updated policy will be published on this page with a revised effective date, and we will make reasonable efforts to notify registered players through the platform. Continued use of the jolibee77 platform after any changes have been posted constitutes your acceptance of the revised Privacy Policy. We recommend reviewing this page periodically so you remain informed about how your data is being handled. If you have questions about any aspect of this policy, our FAQ page is the best starting point, and our support team is available to assist with more specific enquiries.